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Super Intelligence (SI) chatbots for E-commerce brands

Instant, accurate answers for every customer, any hour of the day. SI chatbots set up for E-commerce brands, connected to Shopify, Klaviyo and Gorgias, and run for a flat monthly fee.

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The time you get back

Typical weekly savings for e-commerce brands using SI automation.

  • Order-status tickets8 3 hrs a week
  • Returns and exchanges4 1.5 hrs a week
  • Wholesale order entry3 1 hr a week
  • Product questions3 1 hr a week
  • Review requests1 0.5 hrs a week

How it works

  1. We load your real answers

    We train the assistant on your services, price ranges, hours, policies and the questions customers actually ask, then write handoff rules for anything it shouldn’t answer.

  2. A customer asks a question

    Something like “Where’s my order, and can I swap the size?” gets a clear answer in seconds, on your website, Facebook, Instagram or by text.

  3. It qualifies and books

    When the customer is ready, it collects their details and what they need, then offers open call times from your calendar.

  4. Your team gets the summary

    A short transcript lands in Shopify, Klaviyo and Gorgias, or your inbox, so nobody asks the same questions twice.

  5. We review it every month

    We read flagged conversations, fix weak answers and add new ones as your customers ask new things.

At a glance

Typical time saved
5–12 hours a week
Time to launch
2–3 weeks
Connects to
Shopify, Klaviyo and Gorgias

Your customers want answers now, on whatever channel they’re using: hours, prices, service area, insurance, availability. We build a chatbot trained only on your approved answers, put it on your website, Facebook, Instagram and text line, and have it hand off to a person the moment a question goes beyond what it knows.

Ground rules

Refunds and exceptions stay with your team. The bot handles order status, policies and starting exchanges.

It won’t invent answers. If something isn’t in its approved content, it says so and passes the conversation to your team.

Questions

Will it work with Shopify, Klaviyo and Gorgias?

In most cases, yes. If your software has an API or a Zapier or Make connector, we connect directly; if not, we use email parsing or a synced calendar. We confirm it in the free audit before you pay anything.

Will it sound like a robot?

It writes in short, plain sentences in the tone you choose. We test it against real questions from your inbox before launch, and you approve the answers.

What happens when it doesn’t know?

It says it will get a person, collects contact details, and alerts whoever you choose by text, email or Slack.

Related

More for E-commerce brands

SI chatbots in other industries

See where your week goes

Book a free 30-minute automation audit. We’ll map the work robots can take over and recommend one place to start.

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