Email and inbox automation
A shared inbox that sorts, routes and drafts on its own. Shared inboxes sorted, labeled, drafted and routed in seconds, so every customer gets a fast reply.
What it does
- Typical time saved
- 4–10 hours a week
- Time to launch
- 1–2 weeks
- Available on
- Every plan
Fast replies build trust. We add Super Intelligence (SI) that reads incoming mail, labels it, routes it to the right person, drafts replies to routine questions for one-click approval, and pulls attachments like invoices or forms into the systems where they belong.
What’s included
- SI labeling and routing by request type
- Drafted replies for routine questions
- Attachments filed to the right folder or system
- Escalation for anything urgent or upset
- Weekly response-time report
Works with
If you already use it, we connect to it.
- Gmail
- Outlook
- Microsoft 365 shared mailboxes
- Front
- Help Scout
What it won’t do
Drafts wait for approval by default. You decide which categories, if any, can send on their own.
Industries we work with
- Dental practices
- Law firms
- Real estate agents and teams
- HVAC companies
- Plumbing companies
- Roofing contractors
- Med spas
- Gyms and fitness studios
- Accounting and bookkeeping firms
- Insurance agencies
- Restaurants
- Auto repair shops
- Hair and beauty salons
- Property management companies
- Chiropractic clinics
- Veterinary clinics
- E-commerce brands
- Marketing agencies
- General contractors and remodelers
- Cleaning services
Related playbooks
Smart shared inbox
Every email read, routed and drafted in seconds, so customers hear back fast.
Questions
Will SI send emails without us seeing them?
Not unless you choose that for specific, low-risk categories. The default is draft-and-approve.
Can it read attachments?
Yes. It can pull details out of invoices, forms and purchase orders and file them.
Does it work with Outlook?
Yes, including Microsoft 365 shared mailboxes.
Other services
SI chatbots
Website, text and social chat that answers questions, qualifies leads and books appointments around the clock.
SI receptionist
A voice agent that answers when your team is busy, books appointments, and follows up by text in seconds.
Lead follow-up
Instant, personal replies and well-timed follow-up for every lead from every source.
CRM automation
A pipeline that updates itself: records, tasks, stage changes and clean-up handled automatically.
Appointment booking and reminders
Online booking, smart reminders, intake forms and waitlist refills that keep your calendar full.
See where your week goes
Book a free 30-minute automation audit. We’ll map the work robots can take over and recommend one place to start.