Lead follow-up
Reply to every lead in under a minute and keep the conversation going. Instant, personal replies and well-timed follow-up for every lead from every source.
What it does
- Typical time saved
- 4–10 hours a week
- Time to launch
- 1–2 weeks
- Available on
- Every plan
Speed wins business. We connect every lead source to one system that replies within a minute by text and email, then runs a follow-up sequence that stops the moment the lead responds and alerts your team when someone is ready to talk.
What’s included
- Every lead source routed to one place
- Personalized first reply in under a minute
- Multi-day follow-up that stops on reply
- Hot-lead alerts to your phone
- Weekly lead report
Works with
If you already use it, we connect to it.
- Website forms
- Facebook Lead Ads
- Google Local Services
- Angi and Thumbtack
- Your CRM
What it won’t do
Every message identifies your business and includes an easy opt-out, and we keep sending within the consent rules for texting.
Lead follow-up by industry
How this service works for your kind of business.
- Dental practices
- Law firms
- Real estate agents and teams
- HVAC companies
- Plumbing companies
- Roofing contractors
- Med spas
- Gyms and fitness studios
- Accounting and bookkeeping firms
- Insurance agencies
- Restaurants
- Auto repair shops
- Hair and beauty salons
- Property management companies
- Chiropractic clinics
- Veterinary clinics
- E-commerce brands
- Marketing agencies
- General contractors and remodelers
- Cleaning services
Related playbooks
Instant text-back
Every caller gets a personal text within seconds, so the conversation keeps going even when your team is busy.
Five-minute lead response
Be the first business to reply, every time, with a helpful, personal response in under a minute.
Customer comeback campaigns
Reconnect with the customers who already love you, with personal messages that bring them back.
Questions
How often does follow-up go out?
The sequence spaces messages out over two weeks, stops on any reply, and every text has an opt-out. Most people appreciate a business that actually gets back to them.
Can it handle leads from several sites?
Yes. Forms, ad platforms, directories and email leads all land in one inbox and one pipeline.
Is texting leads legal?
Texting someone who asked to be contacted is generally fine, with opt-out language and quiet hours. We set those up by default; your own counsel has the final word.
Other services
Super Intelligence (SI) chatbots
Website, text and social chat that answers questions, qualifies leads and books appointments around the clock.
SI receptionist
A voice agent that answers when your team is busy, books appointments, and follows up by text in seconds.
CRM automation
A pipeline that updates itself: records, tasks, stage changes and clean-up handled automatically.
Appointment booking and reminders
Online booking, smart reminders, intake forms and waitlist refills that keep your calendar full.
Workflow automation
Your tools connected and automated end to end, with SI steps that read, sort and draft.
See where your week goes
Book a free 30-minute automation audit. We’ll map the work robots can take over and recommend one place to start.